Return Policy
Shauken Lifestyle's Product Return Policy: Ensuring Your Banarasi Saree Experience is Perfect
Shauken Lifestyle, your one-stop shop for exquisite Banarasi sarees, understands the importance of a hassle-free shopping experience. They are committed to ensuring you’re delighted with your purchase. To that end, they have a clear and concise return policy designed to protect both you and the integrity of their handcrafted garments.
Here's a breakdown of Shak Lifestyle's return policy:
Committed to Quality: Returns for Defective Products
Shauken Lifestyle takes pride in the quality of its Banarasi sarees. In the rare event that you receive a defective product, they are happy to offer a return or exchange. However, to ensure a smooth and efficient process, they require a crucial piece of evidence: a clear and complete video of the unboxing and opening of the parcel.
Why the Unboxing Video?
This unboxing video serves as vital proof of any damage that may have occurred during shipping. It allows Shauken Lifestyle to quickly assess the situation and take appropriate action. The video should clearly show:
The unopened parcel arriving.
The entire process of opening the package, from start to finish.
A clear view of any potential defects or damages to the saree.
Without this video, it becomes challenging to determine when the damage occurred, and
therefore, processing a damage claim becomes significantly more difficult.
Returning Unused Products: A Short Window for Peace of Mind
Beyond defective items, Shauken Lifestyle also allows returns for products that are simply not what you expected, provided they meet certain conditions. You have a 2-4 day window from the date of delivery to initiate a return.
Important Conditions for Returns:
To be eligible for a return within this 2-4 day timeframe, the following conditions must bemet:
Unused and Untouched: The saree must be in its original condition, completely unused and unworn.
Tags Attached: All original tags and labels must remain attached to the saree.
Original Packaging : The saree should be returned in its original packaging, if possible. Essentially, the saree should be returned in the exact same condition it was received. Removing tags, using the saree, or damaging the packaging will void your eligibility for a return.
In summary, Shauken Lifestyle’s return policy is designed to be fair and transparent:
Defective Products : Returns accepted with a clear, complete unboxing video.
Unwanted Products : Returns accepted within 2-4 days, provided the saree is unused, with tags attached, and in its original condition.
By adhering to these guidelines, you can ensure a smooth and pleasant shopping experience with Shauken Lifestyle and confidently enjoy the timeless beauty of their Banarasi sarees. Remember to record that unboxing video – it’s your key to a hassle-free resolution should any issues arise!
If Parcel/ Product meets the defect material criteria then only we will return the whole money but only after receiving the product..